T&CS

TERMS AND CONDITIONS OF SALE


(1) INTRODUCTION

Please read these terms of sale carefully. By using this site you are agreeing

to follow and abide by our terms and conditions and privacy policy.We may revise

the Terms and conditions and Privacy Policy at any time without notice to you.



(2) DEFINITIONS
 
In these terms, “you” means our customer or potential customer for products

(and “your” will be construed accordingly) and “we” means

www.rockpapersisters.co.uk (and “us” and “our” will be construed accordingly).

 

(3) THE PRODUCTS

Clothing and accessories.

 

(4) PRICES

All prices for products are stated on our website (www.rockpapersisters.co.uk) but we

reserve the right to revise the price of goods at any time without notice.

In addition to the price of the products, you may have to pay a delivery charge, which

will be as stated when you pay for the product.

Payment must be made upon the submission of your order.  We have the right to

withhold the item(s) and/or cancel the contract between us if the price is not received

from you in full in cleared funds.

The prices on the website include all value added taxes (where applicable).

Payment for all products must be made using a credit/debit card through the PayPal

checkout or via a PayPal account. We may add payment methods

from time to time and these acceptable payment methods will be detailed on the

website.

 

(5) YOUR WARRANTIES

In accepting these terms and conditions, you warrant to us that

(a)  you are legally capable of entering into binding contracts,and you

have full authority, power and capacity to agree to these terms of sale;

(b)  the information provided in your order is accurate and complete;

(c)  you are also an authorised user of the credit or debit card used

to make your purchase;

(d)   you will be able to accept delivery of the products.

 

(6) ORDER PROCESS

 No contract will come into force between you and us unless and until we accept

your order in accordance with the procedure detailed below. In order to ensure you

have entered into a contact with us, you will need to do the following:

                          • You must add the item(s) to your shopping bag and proceed to the checkout
                          • You must confirm your order and consent to these terms of sale
                          • You must enter your payment details
                          • You will be sent an initial order confirmation
                          • We will check we are able to meet your order and send a processing confirmation 
                          • PLEASE NOTE: At this point your order will become a binding contact with us.
                          • If we cannot meet your order, we will confirm this by email.

We may need to update our terms of sale on www.rockpapersisters.co.uk from

time to time and cannot guarantee the version you have 

agreed to will remail accessible. As we do not keep a copy of these

terms of sale on file, we would recomment that you print a copy for your records.

 

(7) DELIVERY POLICY

We will arrange for the item(s) to be delivered to the address for delivery

as indicated on your order.

We will use reasonable endeavours to deliver products on or before

the delivery date given to you in your order confirmation email or, if no date is

set out in your order confirmation, within 28 days of the date of your order

confirmation email. We cannot guarentee delivery by a specific date.

Please be aware that severe weather conditions may cause delays which

are out of our control. We will make every effort to deliver your parcel on time

although this may not always be possible.

If delivery is unsuccessful and your order is returned to us, we will

charge a £10 administration fee. This will cover any costs incurred to us

as a company. We will deduct this amount from your refund. If you

would like us to resend your item(s) additional charges may apply

for redelivery at our discretion.

 

(8) STATUTORY RIGHTS

Nothing in these terms & conditions will affect your statutory

rights as a consumer.

 

(9) JURISTDICTION

These terms and conditions will be governed by the laws of England and Wales

and by using the Website you agree to submit to the exclusive of the courts of

England and Wales.

 

(10) REFUNDS

 If you cancel a contract and are entitled to a refund, we will usually refund any money

received from you using the same method originally used by you to pay for your

item(s). We will process the refund due to you as soon as possible. Please note,

this is usually within 5 working days but will be no later than 28 days of the day we received

your item(s) back or, if your cancellation happens before your item(s) is dispatched,

within 28 days of the day we received your valid notice of cancellation. Personalised/custom

items are not eligible for refund/exchange.

 

(11) 'COOLING OFF' PERIOD

Under the UK's Distance Selling Regulations, you may cancel your order

at any time within 14 working days after the day you received the relevant

product(s). In order to cancel a contract in this way, you must give to us

written notice of cancellation within those 14 working days. Failure to do so

may result in your cancellation being rejected.

If you cancel a contract on this basis, you must return the products to us in

the same condition in which you received them. The item(s) must be returned

to us within 28 days of receipt.

Once we have received your purchase(s) you will be refunded in full

(PLEASE NOTE: after 14 days this does not include the cost of sending the products to you).

 You will be responsible for paying the cost of returning the product to us.

If you cancel a contract and you do not return the products to us, we may recover

the product(s) and charge you for the costs we incur in doing so.  Similarly, if you

return the products at our expense, we may pass that expense on to you.

 

(12) INTELLECTUAL PROPERTY

The entire content of the site is copyrighted under applicable copyright laws.

The use of our site www.rockpapersisters.co.uk and it’s content is intended

for the personal and non- commercial use by the users of our site.

 

(13) ABOUT US

ROCK PAPER SISTERS

UNIT 16

HOLLAND AVE

CROWLE

SCUNTHORPE

DN17 4BD

rockpapersisters@outlook.com

VAT REGISTERED: GB206419232